Porta Potty Rental Questions and Answers

Booking needs five details: the delivery address or ZIP, the delivery and pickup dates, the unit type, how many units, and the guest or crew count. A phone number for the site contact helps the driver. The call takes about five minutes.

A GPS pin works for pastures, lake lots, campgrounds and new builds without a street number. Send the pin by text and describe the gate or nearest road crossing. The driver uses it to find the exact spot.

The driver calls about 30 minutes before arriving. Ask for a longer heads-up when you book if you need time to open a gate or move a car. You can also name a second contact for delivery day.

Deliveries run during the working day, Monday through Saturday. Routes shift with traffic and weather, so you get a delivery window rather than an exact time. For events with a start time, set the unit the day before.

Saturday deliveries can be arranged, since the office and trucks run Monday through Saturday. There is no Sunday delivery or pickup. Sunday events are set by Saturday and picked up Monday.

Book two or three days ahead for a normal rental, a week ahead for busy spring and fall weekends, and as early as possible for restroom trailers and large events. Same-day is possible when you call early.

A site superintendent, event planner or family member can be the delivery contact while billing goes to you. Give both names and numbers when you book.

The cost to rent a porta potty depends on the unit type, dates, distance from Stillwater, servicing and quantity. You get one written total covering the unit, delivery, pickup, service and tax. The cost guide explains each factor.

The written quote is the total you pay unless the order changes, the delivery spot is blocked, or a unit is damaged beyond normal wear. Tax is shown on the quote, not added later.

Delivery and pickup is one charge per order, not per unit. Adding a second unit to the same delivery costs only the unit.

Payment is by credit or debit card, over the phone or through a secure payment link sent by text or email. Cash is not accepted on delivery. You get an emailed receipt.

Rentals are paid when you book to hold the date and the unit. Long-term rentals bill each 28-day cycle until pickup. The terms are listed in the rental terms.

Tax-exempt churches, schools and nonprofits can send their exemption certificate before delivery, and the tax comes off the invoice. The invoice can be made out to the organization.

Multi-unit orders share one delivery and pickup charge, which lowers the cost per unit. Ask about pricing for large events or repeat job sites when you call.

Long-term and job-site units are pumped, cleaned and restocked once a week, included in each 28-day cycle. Event units arrive freshly cleaned and stocked and usually need no service during a short event.

A service visit pumps the waste tank, scrubs the seat, floor and walls, adds fresh deodorizing treatment, and restocks toilet paper and sanitizer. Sink units also get fresh water, soap and towels.

Waste is never dumped on your property. It is pumped into the service truck and taken to a licensed disposal site. Units are not tipped over to clean them.

Light-use sites, like weekend cabins, can ask about every-other-week service. Most sites stay weekly because it keeps the unit fresh and lets the crew check its condition.

An extra cleaning can be added between days of a festival, tournament or multi-day event. Book it with the rental so it fits the route.

Every standard and accessible unit comes with a hand sanitizer dispenser. For soap and running water, add a hand-washing station or choose a flushing unit with a sink.

Put the porta potty on level ground the truck can reach, away from food, with the door facing away from guests or neighbors. Driveways, side yards and gravel pads work well.

A standard unit can go in a backyard if there is a level path and a gate at least about 48 inches wide. The driver moves it on a dolly. Restroom trailers cannot go through side gates.

A gentle slope is fine, but a steep one can tip the unit or make the door hard to close. Pick the flattest spot nearby, or put a level plywood base under it.

Drivers keep to firm ground and driveways. After heavy rain, Oklahoma clay can rut, so choose a spot near the drive. Damage to lawns or pavers from normal delivery is the renter's risk, as stated in the rental terms.

Units have a hasp for your own padlock or combination lock. On long rentals, share the code so the service crew can get in. Remove the lock before pickup.

If the spot is blocked by cars, materials or a locked gate, the driver calls the site contact. If nobody answers, the unit is set at the nearest safe spot or the trip is rescheduled, which can add a charge.